How to upgrade BT broadband?

Upgrading to BT broadband is very easy and most of the work can be done behind the scenes. Once you have decided that you want to make the switch, identified the best BT service for your needs, and placed the order, the rest can be done behind the scenes.

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About BT broadband

BT is the biggest and best-know provider of broadband in the UK – and arguably it’s the most dependable and reliable. While it has to carefully follow the limitations placed up upon it by the industry regulator, Ofcom, BT does a great job of making a wide range of broadband services available in all four corners of the UK. It is a trusted name and continues to be the provider of choice for many businesses and consumers.

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How good is BT broadband for my business?

For many businesses across the UK, BT is the first and only choice they make for broadband and that’s all to do with consistency and reliability. Quite simple, BT is a name they trust – and with good reason. BT has the biggest network and broadest reach by far and provides plenty of options for both smaller and larger businesses. It’s a reliable broadband supplier with tremendous resources and a strong reputation that it works hard to protect.

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What BT broadband can I get in my area?

The chances are that- wherever you are in the UK – you will be able to get a great range of service choices from BT.

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ADSL broadband deals for BT

Standard BT ADSL2+ services start at only £22.95 per month (under offers current in July 2021) for a service that will deliver up to 17Mbps download speeds. That’s quite basic by today’s standards, but it gives you a very low-cost and reliable entry point.

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Fibre broadband deals for BT

A rich choice of fibre broadband deals is available from BT – starting with affordable Superfast (FTTC) services that offer download speeds of up to 76Mbps, to ultrafast full fibre connections (FTTP) that offer speeds of up to 900Mbps. For most businesses, the mid-range fibre options that offer up to 150Mbps speeds and cost around £44 per month are the best bet.

Many BT services come with a whole set of extras included in the price, such as free Wi-Fi access at five million BT hotspots around the country and 4G backup, so that if your broadband line should cut out unexpectedly at any time, you can still carry on working. That’s a really valuable service if you depend heavily on you Internet connection as most businesses do these days.

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How to check my BT broadband speed

You can check your broadband speed in the same way you would check the speed of any broadband service – by using an online service or downloading an app. There are hundreds of these available and you can use them at any time to check exactly how well (or poorly) your broadband service is performing.

For a totally independent view, try the Ofcom broadband speed checker – – which will give you an indication of the speeds you should be expecting. Other good broadband speed tests include: Testmynet (; Speedtest ( ; and Speedofme ( They will all give you good and fairly accurate results. It’s worth remembering that the performance can go up and down though, depending on how many people are using services, so run a few checks at different times of the day. You wireless networking can also affects the results, so try to get close to your router or connect directly to the router with an Ethernet cable if you can.

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BT installation in my area

Under Ofcom’s Universal Service Obligations (USO) directive, BT is under an obligation to provide broadband pretty much everywhere in the UK, with a download speed of at least 10Mbps. Unless you live in the very remotest outward-lying, far-reaches, you will be able to get quite a lot more than that.

As far as installation goes, your location can make a big difference – and so can the type of service you want to have installed.

The best place to be for easy, fast installation, is probably on a dedicated industrial estate or office park on the edge of a town or city. If you operate from such a location, the chances are that there will be an Openreach cabinet close by and nothing much in the way to prevent engineers accessing that box, your premises, and the infrastructure that connects then together. And indeed, this will be the case for most urban areas as well.

This will be either a copper line or a fibre one. The former often reaches a premises via a telegraph/telephone pole located somewhere nearby on the street. But increasingly they are underground now, as are fibre cables – and fibre is installed to the cabinets in most areas of the UK now, so if you want one of BT’s standard and superfast (FTTC) service options, there should be no difficulty with the installation.

If you want an FTTP connection however, that might engineers will need to access utility ducts or digging holes to lay new cables. If that’s necessary, it can take a long time to arrange and cost quite a bit extra. Oddly enough, it’s in really busy urban areas where this can be the biggest problem – if you are a little way out of town but not too far from a green Openreach cabinet, it may all come together much faster.

Of course, if you are in am extremely remote or difficult-to-reach area, then it’s going to be a problem getting any kind of decent broadband, let alone FTTP, due to the physical geography of the area.

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How to order your BT broadband upgrade

Switching could not be easier, really. All you need to do is decide on what you want, place the order and, as soon as the service is ready, connect to BT broadband. Our team has many years of experience in managing BT orders for customers and we can make the whole process, smooth, simple, and hassle-free for you. To find out more please complete our contact form at

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